SECURE PAYMENT | MAIDENS

Security of Credit Card Details:

All credit card transactions take place automatically over a secure server with information encrypted to ensure your card details can not be seen by any third party -not even ourselves.  Please see the details below for more information regarding our Payment Methods.

Maidens shall not be liable to any person for any loss or damage which may arise as a result of any failure to protect your password or account.

Payment Methods:

Maidens accepts payment via Paypal, Google Checkout and Sagepay.  To select which payment method is right for you, please read the details below.  If you have any queries regarding our payment methods, or you're unsure if your payment has gone through please contact us at info@maidensladieswear.com

Paying by Paypal:

Maidens Ltd are a fully verified Merchant Account holder with Paypal, ensuring your payment is smooth and protected.

It is essential for an easy transaction and prompt dispatch that your account is fully set up and in working order, to cut on the verification and fraud checks we sometimes have to carry out.

Paypal is the most preferred way to pay online because it's safer and faster.  Paypal stores and safeguards your card and bank details, enabling you to pay online without entering your sensitive financial information every time you shop.  You can speed through checkout in just a few clicks.  It is good to note that your payment details are never shared on the internet.  Only Paypal can see your details.

Please ensure your card details are automatically linked to take funds from your account, to therefore avoid any unnecessary  hassle.

Paying by Google Checkout in the UK

Maidens Ltd are also a fully verified Merchant Account holder with Google Checkout.

Google Checkout is an online payment processing service provided by Google, aimed at simplifying the process of paying for online purchases.  Users store their credit or debit card and delivery information in their Google Account, so that they can purchase for participating stores at the click of a button.  With Google, your card is only charged once the vender accepts your order.

Google checkout also offers fraud protection, as well a unified page for tracking purchases and their status.  Please note, for certain oversea deliveries we can only deliver your order to the address verified on Google.  Please make sure this is your correct delivery address.  If you have any problems regarding this please e-mail Customer Services at info@maidensladieswear.com

Paying by Sage Pay:

Maidens Ltd are a fully verified Merchant Account holder with Sage Pay.

Sage Pay is, the fastest growing independent payment service provider (PSP).  One of the UK's most trusted payment brands.  Sage Pay help to tackle online card fraud, ensuring that the payment process is safe and easy for you - their customer.

By using Sage Pay we ensure that your card details are not compromised.  At Sage Pay they encrypt every transaction to the highest global standards.  Sage Pay process payments on behalf of us.  You will be transfer to a new window to confirm your payment.

Sage Pay also automatically provides all of its customers with fraud protection tools - what that means for you is that if your card has been compromised somewhere else, our e-tailers are using technology that will help to prevent your details from being illegally used on their own site.

It is good to note that Sage Pay accept multiple currencies, with real-time payment authorisation.  

Exchange Rates:

Please be aware that our products are priced in £ sterling.  Currency rates fluctuate and will increase or decrease from day to day, exchange rates will be determined through your payment option provider.

Failed or Cancelled Transactions:

PayPal:  When you place an order with Maidens through PayPal - your funds are automatically transfer into our PayPal account.  If for any reason we cannot fulfil your order - we will always endeavor to refund your account via PayPal in 48 hours.  Please note it may take up to 3 working days to show in your account

If your transaction has been cancelled, and you haven't been redirected to our Thank You page, this means we haven't received your order.  If this happens again, please call us on 01257 262402 and we can take payment over the phone.

Google Checkout:  When you place an order via Google Checkout - your credit card is authorised for payment.  However payment is only taken when we confirm your order.  If for any reason we cannot fulfil your order - we will cancel your order and your card will not be charged.

Sage Pay:  When you place an order via Sage Pay - your payment is taken directly from your account.  This is confirmed in a secure layer by Sage Pay and authorised before it moves into our account.  If for any reason we can not fulfil your order, we shall void your payment.  In some instances this pre-authorisation may appear on your bank statement even if the transaction was cancelled, unfulfilled or declined.